Category Archives: Safety

Important FACTs About Hose Safety

You’ve got the STAMPED info, now what do you do?

Get the FACT info!
(Fitting and Coupling Test information!)

A lot has been written over the years about how important it is to get the STAMPED information from your end-user customer in order to build the appropriate hose system for the application. OK.  So, you’ve got it.  Now what do you do?

The best and the most reliable means for you to provide the safest hose system for your customer is to ask your suppliers for their FACT information!  Fitting And Coupling Test information.  It should detail the conditions of the test, test temperature, style of hose, type of attachment and test results.  An engineering report complete with photography is the ultimate.

You might start by researching your supplier’s websites for pressure ratings, performance data and test data. But, this is where things can get a little dicey.

Hose manufacturers often publish details including pressure and temperature parameters.  For example a chemical hose clearly states on the lay-line “200 psi. at 250° F”.  Does that mean 200 psi. at 250°F at the same time? …with what coupling and attachment?

Some coupling manufacturers offer pressure rating information and some don’t publish any performance data at all.  Or, often times, those that do publish data don’t take into consideration the type of hose, hose attachment, temperature or media.

One thing to keep in mind, no matter which supplier, the more detail they provide the better you can rely on the information.  More detail usually means they have performed more in-depth testing and have a broader understanding of the issue…

…and remember, always ask for the test data, “I want the FACT’s. man, just the FACT’s

SO here are our Campbell FACTs

Performance Data

Test Reports

U.S. Workplace Fatalities Likely at Highest Level Since 2008

Source: WSJ – Alexandra Berzon

I hear a lot of distributors comment that their customers don’t care about safety and price is all that matters.

Is workplace safety really the priority espoused by the Industry?  Or, are refineries, chemical plants, contractors, oilfield services companies, etc. all conspiring to improve the bottom line at the expense of worker well-being?  I contend that safety and a strong bottom line can and must coexist.

It is the responsibility – actually it is in the best interest – of every professional hose distributor salesperson to properly educate their customers on safety and safe products.  A plant Safety Manager, who doesn’t know about the newest and best products that can improve his or her plant, will continue with the status quo.  This means the plant purchasing manager will seek the lowest priced products they can find.

Keys to overcoming price objections:

  • Educate the right people
    • Start by educating the Safety Manager/Safety Department.  You’ll make a friend and create a “champion” who will help you navigate the purchasing department. (Wake up! the Purchasing Department doesn’t care about your safety speech.)
  • Become a hero
    • You’ve now solved problems for your “champion”. Work together to overcome any objections from purchasing.
    • Become the hero when you are able to show purchasing that safer products aren’t necessarily more expensive products.  (Bang! Win-win.)
  • Establish yourself as a resource
    • By introducing your customers to new products you are educating them on how to improve safety.  In this way, you will become an important resource for them and ultimately a long-term supplier.

You can win short-term, low profit business by being the lowest quote or you can win long-term profitable business by educating the appropriate people!

Remember… “If you think safety is expensive, try an accident”.

Product Liability: “Duty to Warn”

I had an interesting meeting with our Insurance Company this week regarding product liability.  They were very pleased with our record (we’ve never had a loss from a claim in my 34 years with the company).  But, they still worry.  They know what our products are used for – to convey a lot of different kinds of media, some potentially volatile, some under pressure and sometimes very hot

My broker asked me (almost under his breath): “How have you been able to sell millions and millions of fittings all over the world without ever getting dragged into court for some reason?”

My answer was simple.  “It’s because of our focus on safety, attention to detail, innovative hose attachment designs and lots of testing.”  I continued to say that all of us at Campbell are passionate about safety, passionate about our Crimpnology™ hose attachment system and passionate about the training that goes with it.

They followed up by asking: “Are your customers as passionate about safety as you are?”  “Are they always following your procedures?”  “Do they ask for training when they need it?”

Why am I telling you this?

While our insurance company is pleased with our record, they never stop worrying.  And with regard to Crimpnology™, they informed us of our “duty to warn”. 


Crimpnology™ is designed as an integrated system of Campbell components providing consistent and proven hose assembly performance and safety.  Always follow published procedures.  Crimping Campbell sleeves or ferrules onto non-Campbell fittings (or the other way around) DOES NOT provide a system, has not been tested by Campbell and will not protect you from the costs of liability claims and litigation.

Unfortunately, for the few customers who did not use the Crimpnology™ system or did not follow our procedures, there have been accidents  – even where post-assembly proof tests have been performed.  Those cases have resulted in financial damages for the distributor (not to mention potential damage to reputation and loss of business).

Our record proves we are on the right track.  And, by far, most of our customers are on the right track too.  This is just a gentle reminder of how important it is to stay the course and use Crimpnology™ to your advantage.

-Tom Paff, President

Safety is “Elegant” for your SWAN!

Steam. Water. Air. Nitrogen.

The cover story in the June, 2015 edition of Chemical Processing titled “Use of Elegant Design to Bolster Inherent Safety” outlines commonly used plant safety procedures. Specifically, a portion of the article notes that specifications for utility hoses in refineries and chemical plants for steam, water, air and nitrogen (known as SWAN) should require different color and fitting configurations in order to avoid crossing one media with another – especially for air and nitrogen hoses.

In my experience, virtually every plant has specifications for utility hoses calling out hose color and fitting type to differentiate the hose and media. Unfortunately, there is no national specification and there-in lies a problem.

Contractors are the nomads of our industry. They travel from plant to plant where the specs change at every new stop. Contractors can easily get confused when one plant uses green hose with single-lock couplings for air and blue hose with double-lock couplings for nitrogen, then they move on to another plant using a different set of specs.

To solve this problem, Campbell designed and manufactures single-lock and double-lock, nitrogen-only, couplings. They employ permanently attached, bright yellow, nitrogen identification rings that clearly state “FOR NITROGEN USE ONLY”. When the fittings are installed on the nitrogen outlet and on each hose-end, every contractor will know – regardless of the plant spec – connect yellow ring to yellow ring for nitrogen. The rings are threaded and can be used as a secondary lock-out.

Safety made simple, easy and elegant.